Careers at Action Glass

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Would you like to work for Action Glass, as either an automotive glass installer or a customer service rep?

Fill out the employment application below as completely and accurately as possible. Action Glass is an equal opportunity employer.

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Current Open Positions at our Jenison Location

Fill out the form below or email your resume with cover letter and position applied for to:

PO Box 89
Jenison, MI 49429

[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_tta_accordion color=”sky” active_section=”1″ collapsible_all=”true”][vc_tta_section title=”Auto Glass Repair Tech” tab_id=”1467395603928-bbc28680-f8d2″][vc_column_text]Auto Glass Repair Tech

Action Glass is West Michigan’s leading provider of auto glass repair and replacement services.  We’re looking for an experienced auto glass repair technician to join our growing team at our Jenison location!

What You Can Expect:

  • Great earning potential
  • Tools and uniform provided
  • Competitive benefits
  • Paid time off — earn 2 weeks of vacation and 3 personal days
  • A dynamic, exciting work environment with jobs both on and off-site

More about the role:

  • Repair auto glass and other Action Glass products in the shop or on a mobile basis as required by the customer
  • Utilize the proper tools, techniques and quality standards to ensure efficient and quality repair services for Action Glass customers
  • Maintain a safe and acceptable driving record to comply with company policy

Qualifications:

  • High school diploma or equivalent required
  • 2 Years of experience in auto glass repair and replacement
  • Valid Driver’s license and good driving record with the dedication to adhere to safe driving practices
  • Ability to work a flexible schedule, with overtime available
  • Ability to provide exceptional customer service and follow up
  • Ability to lift and carry up to 35 lbs.
  • Ability to work in a fast-paced environment in a variety of weather conditions
  • Great work attitude with the desire to help out wherever necessary to ensure a positive customer experience

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Part Time Customer Service Rep” tab_id=”1467395603991-e6245e71-c63b”][vc_column_text]Customer Service Rep. – Part Time

Action Glass is West Michigan’s leading provider of auto glass repair and replacement services.  We’re looking for an experienced CSR to join our growing team at our Jenison location!

The Customer Service Rep. will become part of an exciting and growing team providing exceptional results to Action Glass customers at our busy Jenison location, assisting in the scheduling of auto glass repair and replacement services and calling in claims to the various insurance networks.

Position Responsibilities:

  • Answer phones and engage create positive and engaging service interactions with Action Glass customers through calls, emails and other lead generation channels
  • Contribute to a positive and high performing team with excellent customer service feedback
  • Use effective problem solving techniques when responding to customer concerns such warranties, missed appointments, and reschedules
  • Must be very knowledgeable in many different makes and models of vehicles

 

 

Qualifications

  • Must be at least 18 years of age or older
  • High school diploma or equivalent required
  • Available to work at least 18-20 hours per week
  • Excellent written and verbal communication and interpersonal skills
  • Ability to work effectively and adjust to a fast-paced operation
  • Desire to provide exceptional customer service with a smile

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